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Terms of Service
Effective Date: 2025
These Terms of Service (“Terms”) govern your access to and use of the TEPASI website, social media pages, product sales, customer services, and all related platforms (collectively the “Services”). By browsing our pages, purchasing our products, or using our Services, you (“Customer”, “You”) agree to be bound by these Terms and our Privacy Policy.
1. Company Overview
TEPASI cooperates with authorized brand partners to distribute genuine branded goods, and also designs, develops, and sells independent self-owned products. All products are for personal and commercial retail use within legal scope.
2. Product & Order Terms
2.1 All products provided by TEPASI are sourced from official authorized suppliers or independently developed by our team.
2.2 We reserve the right to update product specifications, styles, prices, and inventory without prior notice.
2.3 Order confirmation constitutes a binding sales agreement. You agree to provide accurate shipping, contact, and payment information.
2.4 We reserve the right to cancel or refuse any order due to abnormal orders, inventory shortages, payment failure, or violation of relevant regulations.
3. Payment & Pricing
3.1 All displayed prices are final unless marked with additional discount activities.
3.2 You are responsible for all applicable taxes, customs fees, and shipping charges based on your delivery region.
3.3 We use secure third-party payment channels. We will not store your full payment card information.
4. Shipping & Delivery
4.1 Delivery time is estimated and not guaranteed. Delays caused by logistics, customs, weather, or force majeure are not our liability.
4.2 It is your responsibility to confirm the delivery address and receive the package. Lost packages due to incorrect addresses will be borne by the customer.
5. Return & Refund Policy
5.1 Defective, damaged, or wrong items can apply for after-sales service within the specified period.
5.2 Returns caused by personal preference shall be borne by the customer for return shipping fees.
5.3 Illegal modification, man-made damage, or non-original packaging damage will not be eligible for free return or warranty.
6. Intellectual Property
6.1 All texts, images, logos, videos, and content on TEPASI platforms are protected by copyright, trademark, and intellectual property laws.
6.2 You may not copy, reproduce, resell, modify, or commercially use our content, pictures, and product information without written authorization.
6.3 Brand logos and branded products belong to their respective copyright owners, and are only used for authorized sales display.
7. Prohibited Conduct
You agree not to:
- Use our Services for illegal, fraudulent, or unauthorized commercial activities.
- Maliciously place bulk orders, fake transactions, or abuse after-sales rights.
- Attack, interfere, or disrupt our official pages, store operations, and customer services.
- Slander, insult, or damage the brand reputation of TEPASI and our cooperative brands.
8. Limitation of Liability
8.1 TEPASI shall not be liable for any indirect loss, including personal property loss, time cost loss, or expected benefit loss caused by product use.
8.2 We are not responsible for losses caused by improper operation, unauthorized disassembly, or non-compliant use of products.
8.3 Force majeure events including natural disasters, policy changes, and international logistics restrictions shall exempt us from relevant performance liabilities.
9. Third-Party Cooperation
Our platforms may display cooperative brand products and link to third-party official pages. We are not responsible for third-party content quality, independent policies, and service standards.
10. Amendment of Terms
We reserve the right to revise these Terms at any time. Updated terms will take effect immediately after being published on our official channels. Continued use of our services represents your acceptance of the revised content.
11. Contact
If you have any questions about these Terms of Service, please contact our official customer support.